PRIVACY NOTICE FOR MAX RECOVERY PERSONAL INJURY LAW

At MAX Recovery Personal Injury Law, along with our associated organizations (collectively called “we,” “us,” or “our”), we prioritize your privacy and adhere strictly to this privacy notice (“Privacy Notice”). This document outlines the kinds of personal data we gather from you, the ways we utilize it, the parties we might share it with, and the options available to you concerning our handling of your personal data. Our Privacy Notice pertains to personal data obtained through our website at www.maxrecoverylaw.com and any linked webpages (together, the “Site”), any existing or upcoming mobile apps tied to us or the Site (together, the “App”), our email outreach, social media profiles, additional digital or mobile services that reference this Privacy Notice, and various interactions related to the legal support we offer (all referred to as the “Services”).

Key areas addressed in this Privacy Notice include:

• TYPES OF PERSONAL DATA WE GATHER
• WEB-BASED TRACKING
• HOW WE UTILIZE PERSONAL DATA
• SHARING PERSONAL DATA
• YOUR OPTIONS
• DATA PROTECTION
• EXTERNAL SITES
• ACCESSING SERVICES FROM BEYOND THE U.S.
• PRIVACY FOR MINORS
• SUPPLEMENTAL INFO FOR CERTAIN U.S. RESIDENTS
• UPDATES TO THIS PRIVACY NOTICE
• REACH OUT TO US

TYPES OF PERSONAL DATA WE GATHER

The specific personal data we acquire varies based on the assistance you seek and, for clients, the details of your legal case. The chart below lists categories (with illustrative examples) of personal data we might obtain. We could also gather additional personal data not explicitly mentioned, handled as detailed here or noted during collection.

Categories	Examples
Personal Identifiers and Background Details	Reach-out details like full name, email, telephone, home address, professional role, and employer. Unique codes such as account numbers, login names, internet protocol addresses, gadget identifiers, and similar digital markers captured during Service interactions. Profile data including birthdate, sex, years old, family status, and ethnicity derived from your legal claim.
Confidential Personal Data	Official IDs like tax ID, license details, travel documents, and comparable verification elements. Economic details such as account logins, transfer guidelines, coverage identifiers, billing records, and payment-related facts. Health-related data like physician summaries, care strategies, health issues, drug records, coverage files, appointment logs, symptom logs, and associated documents. Exact whereabouts, obtained through the App only with your explicit approval for location sharing.
Audio/Visual Records	Phone session captures, including logs of discussions with our support staff, managed by us and our vendors. Additional recordings like sound files, images, footage, or equivalent materials submitted in case documentation.
Transactional Details	Case specifics, encompassing claim overviews, legal proceedings, or related issues, plus any fund allocations or payouts. Profile setups, including login credentials for account creation and stored or exchanged data in your dashboard. Interactions, such as outbound calls or messages, protected exchanges with our legal team, and dialogues via our online chat tools (potentially logged by us and partners).
Digital Interaction Logs	Browsing patterns, like visited sections, viewed content, dwell times, user journeys, engagement metrics, entry points, session lengths, and similar web behaviors. Hardware specs, covering OS versions for desktops and mobiles, network providers, device brands and types, web client details, display sizes, broad locale data like regions or provinces, and auto-gathered tech info.
Derived Insights from Data	User outlines based on tastes, traits, mindset patterns, inclinations, conduct, views, cognitive strengths, skills, or potentials.

We obtain the outlined personal data categories through these channels:

• Data You Supply Directly. We receive details you share during Service use, such as inquiries, account setups, or other engagements. In designated areas for active clients, secure exchanges under legal representation may occur. Providing this data is voluntary, but it might be essential for addressing your needs.
• Automatically Gathered Data. Through us and external partners, we employ trackers and similar methods to log details passively during Service access. This encompasses digital markers, hardware facts, and web behaviors noted earlier.
  • Tracker Files. These are compact data files placed by your browser on your device. They help track Service engagement to recall choices, tailor interactions, support targeted promotions, and enhance safety. You can disable some tracking via browser or device controls. Note that this might impair Site features. Browser instructions vary; consult your help section or http://www.allaboutcookies.org for guidance.
  • Tracking Pixels. Also called web bugs or invisible images, these monitor page views, email opens, or content interactions. They aid in gauging site traffic and campaign performance.
  • Development Kits. Third-party code modules integrated into the App for tasks like usage analysis, social integrations, feature enhancements, or ad delivery. They allow external entities to pull data straight from the App.
  • Interaction Recording Tools. External software that captures session videos of user actions on the Site, including taps, cursor paths, swipes, inputs, and more. We leverage these for diagnostics, user behavior insights, and Site optimizations.
  • Device Memory. This stores visitor data locally. We use it for seamless browsing, media settings, content customization from prior uses, preference retention, and ad performance tracking.
• Data from External Sources. We might acquire or get personal data via others, including:
  • Collaborators like data aggregators, promo allies, and support firms.
  • Open records from social networks or public databases.
  • Participants in client cases, such as healthcare providers, opposing sides, or witnesses.
  • Recommendation channels, including network contacts, online forms, and lead generators.

  We can integrate this external data with what we collect firsthand or via automation.

WEB-BASED TRACKING

To gain insights into Service usage and refine them, we integrate external analysis platforms like Google Analytics and Mouseflow. These capture browser or device signals, such as navigated pages and interaction stats. Learn about Google’s data handling at https://policies.google.com/technologies/partner-sites. Mouseflow’s approach is detailed at https://mouseflow.com/legal/company/privacy-policy/. Block Google Analytics via their add-on at http://tools.google.com/dlpage/gaoptout?hl=en. Disable Mouseflow at https://mouseflow.com/opt-out/.

HOW WE UTILIZE PERSONAL DATA

Beyond specifics noted here or at collection, we process gathered personal data for these aims:

• Delivering the Services. Personal data supports our offerings, including the Services. Examples include:
  • Processing free consultations and assessing legal requirements;
  • Supplying requested legal aid, materials, and tools;
  • Establishing, overseeing, and tracking accounts;
  • Addressing questions and engaging via calls or automated texts, including scripted calls;
  • Maintaining, fixing, and upgrading the Services;
  • Managing payments, bills, and disbursements;
  • Gauging preferences, customizing experiences, and suggesting relevant legal info;
  • Handling support tickets, resolving issues, and refining interactions; and
  • Implementing safety protocols, like code deliveries or login recognitions.
• Promotional Outreach. We send updates on laws, events, promotions, and tailored content. Unsubscribe via the “Your Options” below.
• Innovation and Analysis. Data informs enhancements, user trend analysis, issue resolution, and new developments. We may anonymize data for stats and share aggregates with partners for business growth.
• Legal Adherence, Risk Mitigation, and Protection.
  • Upholding our usage terms and contracts;
  • Meeting legal standards, probes, and directives;
  • Safeguarding rights, confidentiality, welfare, or assets (yours, ours, or others’);
  • Securing operations, Services, partners, and systems;
  • Reviewing compliance with rules and policies; and
  • Detecting and countering misconduct, threats, or breaches.
• Personalized Promotions. We and partners use data for targeted ads. External ad firms and platforms collect via trackers to show relevant content across sites, emails, or using shared lists. See ad controls under “Your Options.”

SHARING PERSONAL DATA

Apart from noted scenarios or collection-time disclosures, we share personal data with these groups:

• Support Vendors. Third parties aiding operations—like hosting, dispatch, metrics, events, or tech services—access only necessary data for their roles.
• Legal Collaborators. With your approval, we exchange data for co-representation, referrals, or case needs, preserving privileges and confidentiality.
• Regulatory and Security Entities. Shares occur for compliance, probes, rights defense, contract enforcement, or prevention efforts.
• Corporate Deals. Data goes to consultants, buyers, or others during mergers, sales, funding, or restructurings (including insolvencies).
• Promo Allies. Shared with ad or co-marketing entities for outlined purposes.
• Advisory Experts. To attorneys, financials, reviewers, or insurers for their advisory roles.
• Connected Entities. With group companies (current or future) for notice-described uses.
• Permissions. Per your instructions or explicit okay, where legally needed.

YOUR OPTIONS

• Marketing Opt-Out. Stop promo messages by emailing info@maxrecoverylaw.com or writing us (details below). Emails include unsubscribe links. Updates may take 10 days; contact for corrections.
• Tracker Management. Adjust browser settings to reject trackers. This might limit features. More at www.allaboutcookies.org.
• Ad Preferences. Partners in NAI/DAA allow opts at http://www.networkadvertising.org/managing/opt_out.asp or optout.aboutads.info. Block via tools or device IDs. Specifics for Google (https://adssettings.google.com/authenticated) or Facebook (https://www.facebook.com/about/ads). Opts apply per device; ads persist but less tailored.
• Do-Not-Track Signals. Our Site doesn’t honor these yet. Info at http://www.allaboutdnt.com.
• Withholding Data. Some features require data; opting out may restrict access.

DATA PROTECTION

We implement practical safeguards for collected data. No system is foolproof, and we can’t assure total invulnerability. We’re not liable for unsecured transmissions over uncontrolled networks like the web or wireless.

EXTERNAL SITES

The Site links to third-party platforms with separate policies. We don’t oversee their data practices or materials. Review their notices. Links don’t imply endorsements or alignments.

ACCESSING SERVICES FROM BEYOND THE U.S.

Based in the U.S., we and partners operate globally. Data may move to U.S. servers or elsewhere, potentially under varying protections. Service use implies consent to such transfers where law allows.

PRIVACY FOR MINORS

We avoid collecting data from those under 18 knowingly. Notify us if concerned (below).

SUPPLEMENTAL INFO FOR CERTAIN U.S. RESIDENTS

This adds to the Privacy Notice for states mandating extras. “Personal data” follows local definitions, excluding exemptions.

Gathering and Processing

See “Types of Personal Data We Gather” for categories/sources over past year; “How We Utilize Personal Data” for purposes; “Sharing Personal Data” for recipients.

Data Shared, Sold, or Used for Ads

All categories may share as noted. In past 12 months: Identifiers/Demographics (name, email, IP, device, age, etc.) and Digital Logs shared/sold/targeted with ad partners. Opt out via below. No such processing for under-18s.

Anonymized Data

We create/use non-identifiable data, avoiding re-identification unless legally compelled.

Data Holding Periods

We retain data only as needed for purposes, laws, or obligations, factoring sensitivity, risks, and alternatives. Anonymization ends personal status.

Rights (Vary by State/Law)

• Confirm/Know: Verify processing; get category/source/purpose/share/sale details.
• Access/Port: View data; portable copy if required.
• Fix Errors: Update inaccuracies.
• Erase: Delete, with exceptions.
• Opt-Out Sales: Halt monetary/other exchanges.
• Opt-Out Sharing/Targeted Ads: Stop behavioral/targeting.
• Withdraw Consent/Limit Sensitive: Revoke or restrict uses.
• No Penalty: Equal treatment post-exercise, though services may adjust.

Request Methods

Use webform: Privacy Rights Portal, or call 1-(980) 729-5626.

For trackers/ads, use Site footer “Your Privacy Choices” or GPC. Reaffirm per device.

Guidelines: Specify right/data; agents prove authority/ID; verify identity; provide response address.

Fees rare; declined if excessive. Responses in 45 days, extendable with notice.

Appeals: Email info@maxrecoverylaw.com, subject “Privacy Request Appeal.” Escalate to state AG if needed.

California Addendum (Shine the Light)

Opt-outs count as requests to cease direct-marketing shares.

Nevada Addendum

Opt out of covered sales via contact info below.

UPDATES TO THIS PRIVACY NOTICE

We may revise for practice/law shifts, effective on Site posting. Check “Last Updated” footer. Continued use signals acceptance.

REACH OUT TO US

Questions? Contact:

• Email: info@maxrecoverylaw.com
• Phone: (980) 729-5626
• Post: MAX Recovery Personal Injury Law, ATTN: Privacy, 227 W 4th St, Suite 443, Charlotte, NC 28202

LAST UPDATED: November 11, 2025